SMS Terms

Sentire Systems provides the AI phone and text-messaging system used by many independent businesses — restaurants, salons, clinics, and similar service providers — to answer calls and help their customers book appointments. This page explains, in plain language, the text messages you may receive when you call or text one of those businesses, and how to stop them at any time.

Sentire Systems does not text you on its own behalf, and does not sell or share your phone number for marketing. Every message described here comes from the specific business you contacted, sent through Sentire's platform.

You opt in by taking an action toward the business yourself — there is nothing to sign up for in advance. This happens in one of two ways:

1. You text the business's phone number directly. That starts a two-way conversation with the business's AI booking assistant, which helps you pick a service, date, and time.

2. You call the business and the call goes unanswered or gets disconnected. In that case, the business sends you a single automated follow-up text inviting you to continue by text instead — it identifies the business, explains what texts you'll receive, and discloses message frequency and that message and data rates may apply. No further automated texts are sent to your number unless you reply YES, or you text the business directly (which is itself treated as consent to continue that conversation).

Once you've opted in, you may receive: a follow-up text after a missed or disconnected call inviting you to continue by text; conversational replies from the AI booking assistant while you're choosing a service, date, and time; a confirmation once your appointment is booked; and, occasionally, a single check-in message if an in-progress booking conversation goes quiet for a few hours.

Message frequency varies depending on your conversation with the business — there is no recurring or scheduled messaging beyond what your own booking activity generates.

Message and data rates may apply, depending on your mobile carrier and plan. Consent to receive these messages is never a condition of purchasing any service from the business.

Reply STOP at any time to a business's text to opt out of further messages from that business. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

This page describes the text-messaging experience only. It doesn't replace or limit the full Terms of Service or Privacy Policy, which govern the Sentire Systems platform more broadly.

Questions about text messages you've received from a business using Sentire Systems can be sent to hello@sentiresystems.com or 724-998-6550.