Terms of Service
Last updated July 7, 2026
Acceptance of terms
By creating an account or using the Sentire Systems platform ("Sentire"), you agree to these Terms of Service on behalf of yourself and the business you represent.
Description of service
Sentire provides an AI voice and SMS agent that answers calls and texts on a tenant's phone number, books appointments against the tenant's calendar, and provides a dashboard of call logs, transcripts, and analytics.
Accounts and tenant responsibilities
You are responsible for the accuracy of your business configuration (greeting, hours, services, and booking rules), for any phone-system forwarding rules you set up, and for providing any caller notices required under applicable law, including call-recording consent.
Acceptable use
You may not use Sentire to violate any law, to harass or defraud callers, or to send SMS messages without the appropriate consent required under applicable telemarketing and messaging regulations.
Fees and payment
Fees are based on the plan selected at sentiresystems.com/#pricing or agreed in a separate order form. Plans and pricing are subject to change with notice.
Third-party integrations
Sentire's voice and SMS pipeline runs on Twilio. Optional integrations with Google Calendar, Toast, RingCentral, Dialpad, and Five9 are subject to each provider's own terms, and you are responsible for maintaining your accounts with those providers.
Intellectual property
Sentire retains all rights to the platform, its underlying software, and its trademarks. You retain ownership of your business data, call recordings, and transcripts.
Disclaimers and limitation of liability
Sentire is provided on an "as is" basis. To the extent permitted by law, Sentire is not liable for indirect, incidental, or consequential damages arising from use of the platform, including missed or mishandled calls.
Termination
Either party may terminate an account as described in your order form or plan terms. Upon termination, we will make reasonable efforts to provide an export of your call logs and booking history on request.
Governing law
These terms are governed by the laws of the state in which Sentire Systems is incorporated, without regard to conflict-of-law principles.
Changes to these terms
We may update these terms as the product evolves. Material changes will be reflected by updating the date below.
Contact us
Questions about these terms can be sent to hello@sentiresystems.com or +1 (857) 767-7618.